Online Booking & Remote Exams Terms & Conditions

With the Online EV Charging course, you have the flexibility to take your assessment either remotely or at a C&G Electrical training centre.

When booking the EV Charging course online, you’ll be prompted to choose your preferred option, including the specific training centre or remote invigilation. Once you have purchased this course online and are ready for your exam, you should call our team on 0800 856 4448 Option 2 to book your assessment.

Sitting the assessment remotely

If you plan to take this assessment remotely, please read the following information carefully to ensure you meet the necessary environment and technology requirements. We will provide further guidance before your exam to ensure you are fully prepared and correctly set up.

Room requirements

Before the assessment you will need to demonstrate you meet the minimum room requirements as follows:

• The room you are in is walled (glass walls need to be opaque)
• If you are situated on the ground floor of your building windows will need to be covered (curtains/blinds closed)
• The room should be quiet
• You need to be alone in the room (this includes no pets or children as they can be a distraction during your test)
• Your room should be well-lit so that your invigilator can see you clearly.

Technology requirements

At present Mac OS (Apple products), Chrome OS (Chromebook products) and (iOS) tablet/mobile devices are not supported for the delivery of City & Guilds on-screen assessments.

Please ensure you meet the minimum requirements as follows:

• A personal Windows PC desktop, laptop computer or Microsoft Surface. This should be a personal, not a work device due to network restrictions.
• A single-screen display. All other TVs/monitors etc. should be removed from the room or disconnected and 2m away from you.
• You have your charger plugged in (if using a laptop)
• Up-to-date Google Chrome or Microsoft Edge Browser.
• Browser extensions and desktop applications that any AI or writing assistant program shall be uninstalled (we will issue guidance for this)
• Strong and stable Wi-Fi Connection
• Webcam which can provide a 360° view of the room, as well as on top of, and underneath your desk.
• Microphone (this can be built into the webcam or separate)
• Wired headphones or speakers

You can complete a network test free of charge here to ensure you are prepared for your exam.

Exam times